Terms & Conditions of Service

Burrows Digital Consultants Ltd (registered number 4773361) whose registered office is at The Old School, St Johns Road, Dudley, West Midlands, DY2 7JT, United Kingdom.

Definitions: In this agreement the terms have the following meanings.
  • (a) “The Client” means any person, company, partnership, organisation or body at whose application, Burrows Digital Consultants Ltd agrees to provide the products and/or services under the terms of the agreement.
  • (b) “The Agreement” means the contract between Burrows Digital Consultants Ltd and the Client to which these conditions will apply.
  • (c) “The Contract” mean the agreement between the Client and Burrows Digital Consultants Ltd for work to be carried out at at agreed price
  • (d) “Order” is the request by the Client for products and/or services in The Contract/agreement
  • (e) “Completion of site” means 4 days from the site being handed over for final sign-off by Burrows Digital Consultants Ltd, for approval by the client, without notification from the client that the site is unsatisfactory.
  • (f) “Deliverables” are the outputs of services to be supplied under the agreement.

Scope: This agreement shall apply to all goods and/or services ordered by the client from us.

Payment: An upfront payment of 25% of the total fee is due with order, with the remainder being payable upon completion unless otherwise agreed.

Whilst any payment due under the agreement remains outstanding, we shall be entitled at its sole and absolute discretion to withhold provision of any goods or services it would otherwise be obliged to provide under the agreement.

Optimisation services may be provided on a monthly basis, SEO / Optimisation services must be paid for at least 1 month in advance. If you wish to cancel SEO / Optimisation services this must be done in writing 30 days in advance. 

Discounts & referral fees: Multiple Discounts cannot be claimed or applied for the same job.  If a job has been referred to us and a referral fee is claimed for the job, both parties to the job (the customer and the person referring the work to us) cannot apply for both discounts and referral fees, either the customer can claim a discount where applicable, or the person referring the work can claim a referral fee, but not both. Also only one discount can be applied for at any time and the discount must be mentioned when requesting the quote.

Your Responsibility: The client must provide all text and other media required for the completion of their website to us by email within 2 days of request by us. The client is responsible for the spelling and grammar used in the site text, although we will try to correct obvious mistakes in the text we make no guarantee to do so.

Liability: We hereby excludes itself, its Employees and or Agents from:- all and any liability for loss or damage caused by any inaccuracy; omission; delay or error, whether the result of negligence or other cause in the production of the web site; All and any liability for loss or damage to clients artwork/photos, supplied for the site.

Copyright: Any web page; design or entire site designed by us carries a link to hubmasters.net, and cannot be removed without agreed consent. The placing of an order by the client or other person/Agency on behalf of the client constitutes a guarantee that all necessary authority and permissions have been obtained in respect of the artwork, design and photographs, for use in the advertisement. The Advertiser/customer must indemnify us in respect of all actions; proceedings; costs demands and claims arising from any such breach.

Delivery: Where delivery has not been possible due to the failure of the client to provide such details as are required for completion within the contract duration, We reserve the right to demand up to 100% of the outstanding balance, and to charge at an hourly rate for any work that is required beyond the contact time to complete. We reserve the right to dictate the hourly rate at the time such a clause is called in to effect.

Law: These conditions and all other express terms of contract shall be governed and construed in accordance with the laws of England.

Severability: In the event any one or more of the provisions of this Agreement and/or Order Form shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement and/or Order Form shall be unimpaired and the Agreement and/or Order Form shall not be void for this reason alone. In the event that the Client breaks the terms of agreement, We reserve the right to terminate the agreement and will still be owed up to 100% of the outstanding balance by the client.

Acceptance of Conditions: The placing of an order will confirm acceptance of the aforementioned conditions.