Integrations, data, custom objects, and the gaps between HubSpot and everything else you run. I've worked as a digital consultant since 2001, and as a HubSpot partner since 2015.
The jobs I'm usually brought in for:
You deal with me from first call to handover.
Member records, payments and events joined up with HubSpot, so the CRM holds the whole picture of each member.
Manufacturers and distributors who need HubSpot to take the order, hold the catalogue and talk to finance.
Professional or Enterprise, several teams in one portal, processes that cross departments, and one person who gets the call when a workflow breaks.
Moves off legacy platforms and custom builds that bring the history across and keep the relationships between records intact.
Nearly all of them involve HubSpot and at least one other system that was never properly connected to it.
Finance, membership and events platforms each hold part of the customer, and someone exports a CSV every week to stitch them together.
The same contact looks different in each platform, reports disagree, and the team stops trusting them.
Automation runs fine inside HubSpot and stops dead when the process crosses into finance or the membership platform.
Registrations, orders and lead routing keyed in by a person because the out-of-the-box tools almost fit.
The history arrived in HubSpot without the relationships between records.
I start by understanding how the business runs, which systems are involved and where the data breaks. I don’t recommend anything until I’ve done that.
Then I’ll build the simplest solution to solve your problem. Simple is robust and I want confidence that it will keep working. I use native HubSpot features wherever they do the job and write custom code for the parts they don’t cover.
I do the implementation myself, so the person who scoped the job is the person who supports it afterwards. On bigger builds I bring in developers I’ve worked with for years, and I stay your point of contact.
I'd put event registration together for 4 or 5 clients, and each time there was a spreadsheet in the middle of it. So I built it once. That became EventEngine.
Inventory App and Kanopee started the same way: work I kept rebuilding by hand for clients, turned into software that runs inside HubSpot.
Working with Phill and his team gives us the expertise we lack in-house. Always helpful and ready to advise on anything to do with the HubSpot platform, nothing is too much trouble.
Sarah Fry
Head of Marketing, The Institute of QuarryingPhill took time to understand the needs of our complex tech business and provided practical proposals on how we could develop our digital marketing strategy.
Allan Jaunzens
Marketing Director, EvatecOver recent years, Phill and his team have become a trusted partner who should take credit for building our marketing systems. I would have no hesitation in recommending Burrows.
John Duffy
Owner, Mercian SurgicalThe Burrows team was so good with iterations, timing and the whole implementation. They provided training on top of actually doing the build and took our team members through how we could use the CMS. It was just flawless.
Daisy Kent
Head of Marketing, HackajobOur new digital experience sets a new benchmark for digital transformation for membership-driven organisations.
Kat Sutton
Director, Communications & Investor Relations, IIGCC
Book a call and walk me through which systems are involved and what isn’t working.
I’ll let you know whether I can help. 30 minutes, no sales pitch, no obligation.
Phill Burrows